Shipping & Returns
Shipping Policy
Welcome to Girls Link Up's shipping policy section. This is where we provide you with all the essential information about our shipping methods, packaging, and costs. Our goal is to offer transparent and reliable shipping services to ensure your satisfaction. We believe in clear communication to build trust and loyalty with our customers.
We understand the importance of clarity, so we've made our shipping policy easy to understand and customer-friendly.
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Our standard processing time for physical products is 5–7 business days before shipping. If it’s been less than that, please hang tight — your order is likely on its way!
For Next Day Delivery orders:
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If you order before 12PM, your item will be shipped the same day.
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If you order after 12PM, it will be shipped the following business day.
If your order hasn’t arrived after the timeframes above, feel free to contact us through our Contact Us page — we’re happy to help!
Return & Exchange Policy
At Girls Link Up, we want you to shop with confidence, knowing that your satisfaction is our priority. Our return policy section is designed to guide you through the process in case you need to return or exchange a product. We believe in making this process simple and hassle-free for you.
We stand behind the quality of our products, and if for any reason you're not completely satisfied with your purchase, we're here to assist you every step of the way. Our commitment to customer satisfaction drives our return & exchange policy, ensuring that you can make your purchases with peace of mind.
Girls Link Up values your trust, and our transparent return & exchange policy is a testament to our dedication to providing you with a positive and rewarding shopping experience.
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If your item arrives damaged, please contact us within 7 days of receiving it — we’re happy to offer a refund or replacement.
We offer exchanges on items as long as they are not personalized or customized. Unfortunately, we do not accept returns or exchanges for any custom-made or personalized products, unless they arrive damaged or faulty.
If you have any questions about your order, just reach out via our Contact Us page — we're always here to help!